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JamBag Care 

In making a JamBag, a combination of quality, new, and or recycled materials may be used to create the unique effect. 

To preserve this hand crafted individuality and to enjoy many happy outings with your JamBag, please observe the following recommendations for care!
 
 Your JamBag is intended to withstand moderate use. 
Please don't overload with heavy objects.

If your bag has a magnetic clasp, please prise open carefully to avoid damage to fabrics & or yarns.

  Whilst care is taken in selecting the materials for your JamBag, their response to washing may be unknown. 
No responsibility is taken for any damage incurred when washing your bag.

Suggestions

Spot clean with a mild detergent & or gentle stain remover.

Do not machine wash or tumble dry.

To protect against staining, try applying a water and stain resistant spray to your bag before use.

Avoid getting your JamBag wet as colours may run.

After Sales Service & Information

Changed your mind? 

JamBag does not refund if you simply change your mind.
However, JamBag is happy to exchange to the same value of the original purchase.

Please return within 14 days of date of delivery with receipt of purchase. 
The JamBag return must be unused with all labels and tags affixed and undamaged.

Costs of returning the bag for exchange and postage charges for sending the new bag are incurred by the customer

Warranty

Your JamBag carries a 90 day warranty from the date of delivery, against the unlikely event of faulty manufacture only
Please make contact as soon as possible and provide receipt of purchase and a description of the concern.
Conditions apply. See above.

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